This Shipping and Exchange Policy applies to all products purchased from the website VIHANSHCREATION.IN.

1. Shipping Policy

Order Processing Time: All orders are processed and shipped within [3-4] business days of purchase. Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional time for delivery.

Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout.

• [Standard Shipping]: Delivery is estimated to take [3-4] business days.
• [Express Shipping]: Delivery is estimated to take [1-2] business days.

Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within [24-48] hours.

Damages: Vihansh Creation is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping: We currently do not offer international shipping.

2. Exchange & Returns Policy

We at Vihansh Creation are committed to ensuring you are fully satisfied with your purchase. Our exchange and returns policy lasts for [ 7] days. If [7] days have passed since your purchase, we cannot offer you an exchange.

Eligibility for Exchange: To be eligible for an exchange, your item must be:

• Unused and in the same condition that you received it.
• In its original packaging.
• Accompanied by the original receipt or proof of purchase.

Non-Exchangeable Items:

• Items on sale or special offer are non-exchangeable.
• Gift cards.
• Personalized or custom-made items.

Exchange Process: If you wish to exchange a product, please follow these steps:

1. Contact our customer support team at [CUSTOMERCARE@VIHANSHCREATION.IN] within [7] days of receiving your order.
2. Provide your order number and a clear description of the issue.
3. Our team will guide you on how to return the item to us.
4. Once your return is received and inspected, we will notify you of the approval or rejection of your exchange.
5. If approved, we will ship the new item to you.

Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you are exchanging an item, the cost of shipping the new item will be borne by us.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately upon receipt. We will provide instructions for returning the item, and we will cover the return shipping costs. Upon inspection, we will either replace the item or issue a full refund, whichever you prefer.

3. Contact Us

For any questions about our shipping and exchange policies, please contact us at:

Email: CUSTOMERCARE@VIHANSHCREATION.IN Phone: 9730366673